Debt Reduction Services, Inc. requires all Counselors, Client File Specialists, and Client Experience staff to be certified by the Partnership for Financial Education

Accomplishing this certification ensures our professional staff provides knowledgeable answers concerning debt consolidation programs and related services. The training doesn’t end with certification; every two years, 15 continuing education hours are required. An Ethics course is also required for the renewal of certification.

To Become Certified, Employees Must Meet These Eligibility Requirements:

  1. Have a high school degree or the equivalent
  2. Have a minimum of six months’ work experience in any of the following:
  • Debt Relief Industry, including but not limited to: Credit/Housing/Mortgage and Reverse Mortgage/Bankruptcy/Debt/Budget Counseling
  • Financial Services Industry, including, but not limited to: Consumer Finance/Lending, Financial Planning/Advising, Collections
  • Other relevant work experience, including but not limited to: Credit Reporting, Accounting, Financial Education, Financial Therapy

The Course Outline from the Partnership for Financial Education Website for Our Debt Consolidation Program:

The PFE Certified Debt Management Professional (CDMP) program was developed to ensure professionals providing debt management and related services have the knowledge and expertise required of them by employers, consumers, and regulators.

Part I – Communicate Your Compassion

Discusses the importance of cultivating the client/counselor relationship and all it takes to make the counseling session a success. The greater understanding a counselor has of how the client perceives money, the more empowered the counselor can be in helping the client implement positive change.

Part II – Personal Financial Management Skills

Discusses the financial components necessary for the success of the counseling session, as well as explaining the tools clients need to have a financially healthy life. Also discussed is identity theft and essential documents that everyone should have.

Part III – Housing and Student Loans

Discusses basic information counselors need to have to be able to answer questions from clients on a variety of housing-related issues. Part III also helps to demystify student loans.

Part IV – Consumer Protection Laws

Is a synopsis of consumer protection laws.

Part V – Resource Guide

This is where supporting worksheets, resource lists, and a practice exam can be found.

We Also Have Courses From the Partnership for Financial Education Website for Our Student Loan Counseling Program and Our Bankruptcy Counseling Program:

Partnership for Financial Education provides Student Loan Certification. We require all Certified Counselors who counsel student loans to be certified in this specialty.

Partnership for Financial Education also provides Bankruptcy Certification for Pre and Post Bankruptcy counseling. We require all Certified Counselors who counsel Pre and Post Bankruptcy to be certified in this before they talk to any client who is going through bankruptcy. This is also required by the EOUST.

Other Areas That DRS Is Certifying Our Employees for Our Services:

Debt Reduction Services is certified compliant by BVQi NA, Inc. to the ISO 9001:2015 Quality Management System Standard in order to ensure the highest level of quality service to our clients.

Our company has been certified since 2001. We currently have employees certified as Lead auditors through this system.

Florida Payday loans. We are one of the few that has made the effort to help our clients in the state of Florida with their payday loans. By going through the state mandates, we can help thousands of consumers with their payday loans. See our Florida Payday loan page for more information.

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